Routine Maintenance Operations Of Self-Service Terminals
1. Maintenance objects
Self-service terminal with full function (lobby type, through-wall type) and single function (vertical type, desktop type, telephone handset as an option)
2. Introduction to basic configuration
The self-service terminal uses an industrial computer, which is mainly composed of CPU, memory, storage device (hard disk, etc.), and its motherboard.
The main functions of the main control module are: to provide the user with an operation interface, to respond to the user's request, to start the corresponding event, to establish data communication with the front-end computer by calling the communication module; . In order to ensure the real-time and accurate operation of the system, the core of the main control module processing is the synchronous control and management of the foreground (user interface) and the background (communication, peripheral control).
3. Installation requirements
See the kiosk installation manual. Equipment maintenance personnel at all levels should master the installation of self-service terminals.
4. Routine operation and maintenance requirements
To ensure a good working state of the self-service terminal, the ambient temperature and humidity should be suitable, and the environmental dust should be minimized, and the machine should be cleaned regularly.
Before cleaning the machine, be sure to turn off the machine and unplug the power plug. When cleaning the machine, use a small vacuum cleaner and a soft dry cloth. Do not use alcohol, solutions, or bristle brushes, and do not allow liquids to flow into the machine.
After cleaning the machine, you can only plug in the power plug and turn on the power when it is turned on again. After re-energizing, run the test program to ensure that all components are in good working order.
The magnetic card machine should be dustproof and cleaned regularly during daily use. When the magnetic card machine is insensitive to read the card, you can use the cleaning card to clean the magnetic card read-write head; when the magnetic card machine is inserted into the card, the protection door does not open, and the magnetic detection head on the card slot should be cleaned; If it is not smooth, the pressing wheel of the magnetic card machine should be cleaned, the dirt on the pressing wheel can be removed with tools, and wiped with alcohol; at the same time, you can check whether the belt on the magnetic card machine is tight, if the belt is loose, it should be replaced .
Multimedia applications will generate a large number of temporary files on the hard disk. If the power is often cut off or Windows is shut down without exiting, it will soon lead to hard disk errors or system crashes. Therefore, it is necessary to regularly run Scandskw (disk scanning program, in the C:\Windows directory) to check hard disk errors; in addition, system errors may also be caused by virus attacks or system vulnerabilities, so Windows system patches, firewalls and antivirus software should be installed in time, and Timely upgrades.
